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Real-Time Goes Global


Spotlight


OSC
Remote Operations Management
Operation Support Center (OSC) provides expert, efficient, remote management of drilling operations.


In response to industry demand for improved operational efficiencies and the success of real-time processes and technologies, Schlumberger has expanded the role of its Global Real-Time Organization. Now reporting directly to Operations, the organization will coordinate the application of real-time capabilities through a broader range of the company's oilfield services.

"The last several years have provided substantial proof of our ability to add value with real-time technology," said Schlumberger vice president of operations Satish Pai. "Now the challenge is to spread our real-time know-how to further improve service quality performance and deliver our expertise to customers in spite of the skill shortages affecting our industry."

During the last 6 years, Schlumberger has built and implemented some 35 internal and 15 client-based Operation Support Centers (OSCs) in operational hotspots around the world. These centers are instrumental in the company's ability to deliver quality service by enabling experts to make critical decisions about more wells.

In March, Schlumberger Integrated Project Management (IPM) opened its third OSC in Tyumen, Siberia, to support Russian operations. Known locally as the Drilling Management Hub, the center includes workstations for the IPM, Data & Consulting Services, Drilling & Measurements, and Well Services technology groups. The Tyumen hub hosts a drilling manager, drilling superintendents, and technology experts who are provided the real-time data necessary for making vital operational decisions in the shortest possible amount of time.

"The Global Real-Time Organization has come a long way in two years," says Sophie Zurquiyah, chief information officer. "We've managed to make Schlumberger the world leader for real-time technology and capability. We're not stopping now."

Continuing efforts will focus on fulfilling connectivity and infrastructure requirements throughout the company, the development of a strategy to better handle data transmission and compatibility issues with customer networks, and the definition and implementation of standardized workflows across the technology groups.